Privacy Policy

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Effective Date: 15 February 2026 

Zapazon Property Services ("we", "our", "us") is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Zapazon Property Services is the data controller responsible for your personal data.

Business Name: Zapazon Property Services
Email: info@zapazon.com
Telephone: +44 07947 331659
Business Address: 85 Horizon Place, Borehamwood, WD6 5FQ, United Kingdom

If you have questions about this policy or your data, please contact us using the details above.

We may collect the following information:

• Name
   
• Email address
   
• Telephone number
   
• Property address
   
• Details of requested services
   
• Messages submitted through our contact forms
   
• Photos or documents you provide
   
• Technical data such as IP address, browser type, and website usage
   
• Cookie data where applicable
   

We only collect personal data that is necessary to provide our services.

Your data may be collected when you:

• Submit a contact form
   
• Request a quote
   
• Contact us by phone or email
   
• Upload files to our website
   
• Use our website (via cookies and analytics)
   

Under UK GDPR, we rely on the following legal bases:

Contractual Necessity
To provide quotes and deliver services you request.

Legitimate Interests
To operate our business, respond to enquiries, improve services, and prevent fraud.

Legal Obligations
To comply with tax, insurance, and regulatory requirements.

Consent
Where required, such as when you opt in to receive marketing communications. You may withdraw consent at any time.

We use your data to:

• Respond to enquiries
   
• Provide quotes
   
• Deliver property repair and improvement services
   
• Communicate about your project
   
• Maintain business records
   
• Improve our website and customer experience
   
• Meet legal and regulatory obligations
   

We do not sell or rent your personal data to third parties.

We may share your data with trusted third parties where necessary, including:

• Contractors or tradespeople involved in your project
   
• IT providers and website hosting services
   
• Payment processors (if applicable)
   
• Professional advisers such as accountants, insurers, or legal consultants
   
• Authorities when legally required
   

All third parties are required to process your data securely and lawfully.

We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

However, no online transmission is completely secure, and we encourage users to take appropriate precautions when sharing information online.

We retain personal data only for as long as necessary for the purposes it was collected, including legal, tax, and insurance requirements.

Customer and transaction records may typically be retained for up to 6 years in line with UK legal obligations.

Under UK data protection law, you have the right to:

• Request access to your personal data
   
• Request correction of inaccurate data
   
• Request deletion of your data
   
• Restrict or object to processing
   
• Request transfer of your data
   
• Withdraw consent at any time
   

To exercise these rights, please contact us.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
https://ico.org.uk

Our website may use cookies to enhance functionality and analyse website traffic.

You can control or disable cookies through your browser settings.

If analytics or advertising cookies are introduced, a cookie banner will be implemented.

This website is protected by reCAPTCHA and subject to the Google Privacy Policy and Terms of Service.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Change:

Copyright © 2026

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Copyright © 2025 Zapazon Property Services. All Rights Reserved.